Our customer care department is at your disposal to answer all of your questions. If you have any special requests, particular doubts, or simply need some advice from an expert, please do not hesitate to get in touch.

You can call us during the times indicated below, or contact us by email. We endeavour to respond to all messages within 48 hours.

Carpeteden Customer Service (For Logistic, Shipment, Returns) (for Technical information about carpets)

Telephone: +39 02 8494 3934

Carpeteden S.r.l.
Piazza Sant'Angelo, 1 
Milan, Italy 
VAT number: 07600110964 
REA number: MI 1970828 
Phone: +39 02 84943934   
Opening hours:

Monday - Friday: 9 am-6 pm
Saturday - Sunday: Closed
Our customer service will be closed on Italian public holidays.